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FAQ
Straight answers from Adam C. Connell — on products, repairs, custom builds, and how REVIVAL actually works.
Executive Summary
REVIVAL Electronics LLC is a Massachusetts-based, 100% mobile & remote technology business run by Adam C. Connell — certified in CompTIA A+, CompTIA Security+, and Google IT Support. The business does two things: sells factory-refreshed & custom-built electronics (via Facebook Marketplace, eBay, Mercari, and Poshmark — not a direct site checkout), and provides device repair, IT support, and cybersecurity consulting for individuals, small businesses, and organizations. Every unit sold goes through a full hands-on factory refresh — hardware inspection, thermal re-pasting, deep cleaning, BIOS/UEFI config, a custom-tuned Windows install stripped to ~50–70 essential processes, and full diagnostics. The result: idle CPU at 1–11%, disk at 0% at rest, and 3–8 second boot times. Hours are 9AM–11PM, 7 days a week, serving Hopedale, Milford, Holliston, Medway, and Worcester County. Businesses seeking ongoing IT support start with a free 20-question Technology Health Check. Reach out by call or text at 508-657-4301.
General Questions
I'm a Massachusetts-based technology business — I sell factory-refreshed and custom-built PCs and consumer electronics, as well as offer IT support, cyber-security consulting, and repair services for individuals, small businesses, and organizations. I built it to be approachable and hands-on, not another faceless repair counter.
Products
Custom Software & Performance
Repairs & IT Support
Technology Health Check
